How do I return my order?

To raise a return request, please contact us via chat or submit your request through this link https://support.aqualogica.in/support/tickets/new. Be sure to include the reason for the return along with a clear image of the delivered items and the shipping box. We apologize for any inconvenience caused. 

Important Information: 

1. Returns are accepted only in specific cases. We recommend reviewing our Return Policy before submitting your request https://aqualogica.in/policies/refund-policy
2. Once your return request is confirmed, a courier agent will pick up the shipment within 3-4 working days. 
3. For prepaid orders, refunds are processed after the returned items are received and inspected. The entire process typically takes 5-7 working days. 
4. For COD orders, If you have shared bank details to process the refund, it will 3-4 working days. If you have shared UPI ID, it will take 24 hours. 

We’re here to assist you throughout the process and ensure a smooth experience!"