General

Track Order

• What is the standard time of delivery?
• Where is my order?
• Where to check the exact location of my order.

Modify Order

• How can I modify my Order (Phone Number/Address/Product)?
• Can I modify/change my payment method?

Delivery related concern

• The status of my order is not updating.
• My Order is returned without delivery attempt.

Cancel Order

• How do I cancel the order?
• I am not able to cancel my order
• Why my order has been cancelled?

Payment related

• Do you accept international credit cards for payment?
• I am unable to make the payment.
• I have been charged extra amount for my order while checkout.
• My payment has been deducted, but my order failed.

Refund/Cashback related

• I have not received my refund
• When will I get my Refund?

Delivered Order Issues

• 1. Why I have only received some part of my order (Products missing)?
• 2. The product(s) I have received is Defective/damaged/expired/wrong product received.
• 3. The delivery boy behaved inappropriately with me.
• 4. Order is marked delivered but I haven't received it.

Return order

• How do I return my order?

More Help Topics

• Coupon/Offer Related
• Website Related Query (Account Settings, Login Issues, OTP related issues)
• Product/ brand related queries
• Distributor and marketing related query
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